Production
Process
A proprietary production process that turns a single van into a one-of-one custom coach.
The Drifter Difference
Our Production Process is a proprietary method that stands apart from pre-manufactured RVs and campervan conversion companies. Instead of fitting you into a preset floorplan, we begin with how you live and travel, then guide your coach through a disciplined sequence of design, engineering, and craftsmanship. You work directly with our owners, Paul and Kim, alongside our master builders and interior design team with your personal Owner Studio. This is the Drifter Difference—coachcraft that is intentional, composed, and unmistakably yours.
Step 1. Discovery call &
estimate consultation
Your journey begins with a 15-minute discovery call. We’ll listen carefully to how you want to travel and what you value most, answer your initial questions, and determine whether Drifter is the right fit for you. If it is, we’ll schedule a dedicated one-hour video consultation to explore layouts, features, and finishes in depth and create a tailored estimate for your custom coach.
Once you decide to move forward and place your deposit, your place in the current Collection Series is reserved and your commissioned coach enters our proprietary production process. From there, you’ll refine your layout and key interior and exterior elements with Paul and Kim, the owners of Drifter, and our master builders, while our interior design team shapes every inch of the space—materials, cabinetry faces, colors, finishes, lighting, window dressings, and the personal details that make it yours. At the same time, our team coordinates ordering your Transit or Sprinter through our trusted dealer partners, so chassis, design, and production move forward in harmony.
If you’d like a deeper look at how deposits and build milestones work, you can review our Build Payment options
Step 2.Secure Your Build & Begin Design
Step 3. Crafting your Coach
Once your design is approved, your van enters the heart of our Production Process. In the shop, master builders, electricians, and systems specialists move through a disciplined sequence—structure, systems, cabinetry, and finishes—so nothing feels improvised or rushed. Every cut, wire, panel, and surface is checked against your plan with an eye for both function and restraint.
From day one, your private Owner Studio portal tracks your vans progress, including your interior design selections, van order status, key documents, photo updates, and a clear checklist of where you are in the process—so no matter where you are in the country, it feels as if you’re right here in the shop as your coach comes to life.
When your custom coach is complete, we bring everything together in a calm, thorough handover. You’ll have two options: you can travel to the Drifter workshop in Detroit for an in-person delivery experience, or choose our white-glove service, where your coach is delivered to you with a dedicated technician to walk you through every system on your own driveway. In either case, we take the time to demonstrate how everything works and answer every question until you feel completely at home in your coach. You’ll step into ownership with DrifterCare support, warranty coverage tailored to custom coaches, and the confidence that it has been built, tested, and refined for real travel—not just for the showroom floor.
