Customer Service - Drifter Vans
Welcome to the Drifter Vans Customer Service Page
At Drifter Vans, we want you to feel like family—and that includes offering thoughtful, responsive service for your van long after the build is complete. Our goal is to make the service experience as clear, supportive, and low-stress as possible.
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (MST)
If you're contacting us outside of these hours or wish to schedule service work, please fill out the form below. You will be contacted on the next business day in the order your request was received.
If you're currently experiencing an urgent issue with your van (such as heating or electrical problems), we recommend reviewing the FAQ and Troubleshooting section below. Many common issues can be resolved quickly with the right information, even after hours.
📄 Brochures & Troubleshooting Resources
There are many different systems and components that make your Drifter Van function smoothly—from power and heating to plumbing and ventilation. To help you find solutions quickly, we’ve created a dedicated section of downloadable instruction manuals and a growing FAQ to walk you through the most common fixes.
Use these guides first before reaching out to schedule service—many common issues can be solved with a quick reset, filter check, or reboot.
📥 Downloadable System Brochures:
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EcoFlow Power Kit Guide
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Timberline Heating Manual
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Water System & Pump Instructions
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Starlink Setup Basics
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MaxxAir & Ventilation Controls
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Can you add an air condition unit?Yes you can!
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Do you install camper van seats?In your van you can add benches to your seat that are not road legal or install road legal seats that can flip into double seats, but they do take up quite bit of space in your living area.
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Do you do small camper van repairs and installation jobs?We can do repairs and small installation/add ons for our clients and vans we converted.
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Do you service conversions done by other companies?At this time we do not service vans we did not convert.